Never Let Network Issues Turn Customers Away
In retail industry, point of sale (POS) systems can be as simple as the equivalent of an electronic cash register, used to make and record. However PoS systems can also be linked into back-office stock control and ordering. As a result, connectivity for a store is now critical and a single circuit of Internet is no longer a sensible way to backhaul PoS systems.

Relying on a single service provider with the required Service Level Agreements (SLAs) and Quality of Service (QoS) to cover all store locations is pretty difficult. What would happen if wired Internet connection at a retail store failed during peak business hours and you don't have backup line? It is not difficult to imagine that there would be lots of revenue lost to downtime each minute, not to mention brand reputation.

>  Challenges

  • Legacy WAN is mostly cost-prohibitive.

  • Private WANs often use technology which involves expensive, fixed circuits, or proprietary hardware.

  • Network disruptions will lead to loss for cost and productivity.

  • Operate in challenging locations where there is little or no landlines availability.

  • Quality transmission for real time applications can be a major challenge for technology and cost.

  • Technology driven safety and monitoring systems are critical.

Q-Balancer is designed to effectively solve all of those issues above. Q-Balancer significantly reduces or eliminates network related emergency support tickets, as even in cases of service provider related problems. Q-Balancer appliance can be connected with types of Internet connections to ensure that not only can your stores keep on taking payments during an Internet outage but the levels of customer service will not suffer.

Through deployment of Q-Balancer, IT department can get Internet access at new stores up and running instantly. With the mechanism of auto-provisioning, the time to bring a stores connected is quicker than ever before. The network at branch stores are now intelligent enough to detect network problems in real-time and automatically steer traffic away and around those problems, making Q-Balancer an ideal solution for retail industry.

>  Benefits and Business Outcomes
Increased Bandwidth – Aggregate multiple broadband connections into a virtual leased line, which delivers sufficient bandwidth to run in-store applications.
Prevention from Costly Disruptions – Continuously monitor link status from multiple providers, and automatically fail over to healthy connections in the event of WAN outages.
Flexible and Instant Deployment – Instant WAN installation for pop-up stands and remote stores, where Internet availability is very little or even not there.
Cost Saving – Connect low-cost 4G LTE and/or broadband connections to cost-effectively build a secure WAN without compromising quality.
Data Security – Data will be securely delivered between branch stores and corporate networks over the internet as VPN covers store-to-store and store-to-DC transmission.
Auto-Provisioning – The time to bring a branch store connected is quicker than ever before.
WAN Transports Agnostic– Turn bandwidth and connectivity management from multiple carriers complexity into a competitive advantage.

Business Challenges

  • Legacy WAN is mostly cost-prohibitive.

  • Private WANs often use technology which involves expensive, fixed circuits, or proprietary hardware.

  • Network disruptions will lead to loss for cost and productivity.

  • Operate in challenging locations where there is little or no landlines availability.

  • Quality transmission for real time applications can be a major challenge for technology and cost. 

  • Technology driven safety and monitoring systems are critical.

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